Responsible Gambling

At AquaSpins Casino, we're committed to providing a safe and entertaining environment for all our players. We believe that responsible gaming is just as important as having fun, and that's why we've developed tools and resources to help you stay in control.

Understanding the Risks

While most people play casino games for entertainment, some players may experience problems with gambling. Here are a few things to keep in mind:

• The house always has an edge over time.
• Outcomes are random and past results do not influence future ones.
• No system can guarantee wins.
• Excessive gambling can lead to financial loss, stress and anxiety, damage to relationships, neglect of work and responsibilities.

Signs that Gambling May Be Becoming a Problem

Have you noticed any of the following signs in yourself?

• Spending more time or money than planned• Chasing losses• Borrowing money or selling things to gamble• Hiding or lying about gambling• Feeling restless or irritable when trying to cut down• Gambling to escape problems or stress• Neglecting family, work or hobbies• Thinking about gambling constantly

Recognizing some of these signs doesn't mean you have a problem. But it's a good idea to take a closer look at your habits and consider seeking help if needed.

Self-Assessment Test

Answer the following questions honestly:

1. Have you ever spent more than you could afford to lose while playing?
2. Do you often feel guilty or ashamed after gambling?
3. Have you tried to cut down on your gaming but find it difficult?
4. Do you gamble to escape problems or relieve stress?
5. Has your gaming affected your relationships with family and friends?
6. Are you neglecting work or hobbies because of your gaming habits?
7. Have you ever used money meant for bills or essentials to fund your gaming?
8. Do you find yourself thinking about gambling constantly?

If you've answered yes to three or more questions, consider using our responsible gaming tools and contacting a support organization.

Tips for Staying in Control

Before You Play:

• Set a budget you can afford to lose
• Set a time limit
• Never use money meant for bills or essentials

While You Play:

• Take regular breaks
• Don't chase losses
• Don't play when upset, tired or under the influence of alcohol or drugs
• Keep track of your spending in your account history

After You Play:

• Review your session
• Balance gaming with other activities

Our Responsible Gaming Tools

We offer a range of tools to help you stay in control:

• Deposit limits: Set daily, weekly or monthly limits on the amount you can deposit.
• Loss and wager limits: Limit the amount you can lose or wager over a set period.
• Session time limits: Set a maximum session length and receive regular reality checks.
• Cooling-off (take a break): Take a short break from gaming for a period of your choice.
• Self-exclusion: Exclude yourself from our gambling products for an extended period.

Which One to Choose?

If you're unsure, contact our support team. They'll help you decide which tool is best for your needs.

Your Balance, Bonuses and Communications During a Break

When taking a break or self-excluding:

• Remaining funds can be withdrawn in line with our Terms and Conditions.
• Active bonuses may be cancelled.
• Marketing messages will stop during any restriction.

Protection of Minors and Account Security

We verify age at registration and through ID checks. Underage accounts are closed, and winnings voided. We recommend enabling two-factor authentication to protect your account.

If you suspect a minor is using an account, contact our customer support immediately.

Our Commitment as an Operator

We:

• Avoid marketing that appeals to minors or vulnerable people
• Do not mislead about chances of winning
• Support staff are trained to recognize signs of problem gambling

Getting Help

Don't hesitate – help is free and confidential. Contact us, or reach out to independent support organizations like GamCare, BeGambleAware, Gambling Therapy, or Gamblers Anonymous.

In crisis? Contact your local emergency services or a local crisis helpline straight away.

Contact Us

Reach out to our customer support team via live chat or email with any responsible gaming concerns. We're here to help.

Remember – there's always someone willing to lend a hand.